Tenuta Pilastru

Arzachena (Olbia-Tempio)

  • Traveller rating:
Contact

Overall rating:

Total reviews: 22

Have you stayed in this agriturismo? Add your review

Page 1 of 5

it prohibited the bodywork ,  18/10/2011

Score:

Review made by:  sanna eliana

Review:

we book from Cagliari indicating the presence of a disabled person in a wheelchair, we confirm the total suitability of the premises, we arrived at 19.00 after three and a half hour trip and here's the surprise: inadequate local, narrow doors that impede wheelchair passage, especially in the bathroom, stairs everywhere! As for the dinner we were served heated meat (pork roast). All this has done disservice to overshadow the only happy note was that the charming landscape. The advice 'to remove the symbol of the disabled in the web page presentation, reserved for facilities that offer services and comfort to seriously disabled; best to avoid such a fool as not to ruin a reality' otherwise excellent nature. Eliana.
(Translated with Google Translate)
» [Tenuta Pilastru] reply: Ms. Sanna, since the opening of our property in 2005, we have always been critical of the Treasury received from our customers: the positive reviews we had confirmation of what has been done correctly and we took note of the negative ones to improve the quality of our services to meet, within the limits of our ability, the needs of our customers appreciate. Your comment, however, there is a particular bitter, for two main reasons: - when booking we had reported the lack of availability of rooms for handicapped people, but definitely present in our structure, as clearly stated by phone, already occupied by other customers for the date you specified. His only upon specific request we have taken steps to assign a standard room, as she herself has confirmed that the level of restriction of motor disabled person could still be passed with the support of the people in your company. This type of request we received on various occasions in the past and we have satisfied customers without ever having had bad surprises. In this circumstance, alas wrong, we have absolutely no thought that his statements were devoid of sincerity, and we confirmed the room with the sole intent to let you appease - We understand that some of our dishes can be away from your tastes, but confirm that the roast pork, a dish "strong" in our kitchen, is regularly cooked, like all other hot dishes just before being served and no pot, seal Pilastru is "revived" at the table after heating. Remains incomprehensible why you do not notice right away because we did then write in your comment. Several times during dinner, I was asked if everything was to your liking, if you had at that time we communicated your dissatisfaction we had the opportunity to propose alternative appreciated by you. We will try to also learn from this comment even though we are deeply convinced that anyone who really wants to be constructive criticism to adopt different systems. Sincerely, Staff Estate Pilastru
(Translated with Google Translate)
Setting and surroundings:
Accommodation:
Activities and facilities:
Restaurant:
Period of stay:
9/2011
Read all Translate into English  

it Dinner exemplary seal Pilastru ,  21/09/2011

Score:

Review made by:  Francesco

Review:

We had dinner at the end of June in this beautiful farm. What say almost perfect evening. Lovely place, environment and sophisticated, but at the same time typical and welcoming. Exceptional food quality, variety and quantity. Fast and attentive service. All for € 35. Absolutely recommended!
(Translated with Google Translate)
Setting and surroundings:
Accommodation:
Activities and facilities:
Restaurant:
Period of stay:
8/2011
Read all Translate into English  

ie Wonderful Stay ,  15/08/2011

Score:

Review made by:  Una Ryder

Review:

Thank you for a wonderful stay - everything was just perfect. Very relaxing, food lovely, great staff - nothng a problem for them. Would highly recommend for others to stay - Una
(Translated with Google Translate)
Setting and surroundings:
Accommodation:
Activities and facilities:
Restaurant:
Period of stay:
7/2011
Read all Translate into English  

it really nice ,  03/09/2010

Score:

Review made by:  dado

Review:

Very nice and well maintained, excellent dining, friendly and helpful staff, not far from the sea and beautiful beaches, swimming especially useful if you have children, large and comfortable rooms (missing hair dryer). Really recommended to everyone.
(Translated with Google Translate)
Period of stay:
8/2010
Read all Translate into English  

de Wonderful ,  31/08/2010

Score:

Review made by:  steffi

Review:

We were two days in Pilastru and it was just great. The area is gorgeous and perfect for relaxing the rooms are beautifully appointed and the view was incredible. Of this world!
(Translated with Google Translate)
Period of stay:
8/2010
Read all Translate into English  
Page 1 of 5
Call
Write