Agriturismo Olivetino

Località Tre Ponti, Montiano 58051 Magliano in Toscana (Grosseto) Code

How are reviews collected?
5
Mediocre
(1 review)
Setting and surroundings
9
Activities and facilities
6
Accommodation
6
H
Henke
August 2022
5
Mediocre
Little friendly welcome, pool only open from 9-19 clock (is locked by the owner), oven does not work, will not be replaced, hood in the kitchen nasty dirty, is not replaced during the 2 weeks, the associated living room remains locked, no regional products available, excellent po... Read more
Stay: 7/2022
Traveller: Single
Holiday: Relaxing
Setting and surroundings
9
Accommodation
6
Activities and facilities
6
Reply from the host
Agriturismo Olivetino answers
Some clarifications in response to the review:
-The pool must mandatorily be fenced in and respect a nightly closing period (and therefore must be locked to prevent access to guests for security reasons) in compliance with the regional law that every Tuscan agriturismo must adhere to
-The non-functioning oven could not be replaced with an identical one matched to the kitchen because, although it had been put in order, it would not have arrived by the end of the guest's stay. A supra-table oven was immediately brought to the guest to replace the non-functioning one
-The grill on the extractor hood was not 'disgustingly dirty' but simply glimpsed the filter, which obviously cannot be removed so as not to foul its operation
-The living room remains closed due to the unfinished covid-19 pandemic, due to the inability to ensure guests' perfect sanitation of sofas, draperies and fabrics at every guest change and on the same day. Just as, for the same reason, all kitchen equipment has been reduced to the bare essentials.
-On sale on the farm extra virgin olive oil from our olive groves and 'typical product' in which, however, the guest was probably not interested. We explained to the guest that we do not directly vinify the grapes produced on the farm but that they are delivered to the cooperative winery of which the farm is a member and where it was possible to find packaged wine.

(Translated with DeepL Translate)
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