Agriturismo La Serra

Via Stradiola Località Ceppaiano, Crespina 56040 Crespina Lorenzana (Pisa) Code 050041

How are reviews collected?
9,4
Excellent
(92 reviews)
Setting and surroundings
9,5
Activities and facilities
9,2
Accommodation
9,3
S
Sebastian
October 2016
1
Poor
The farm is actually very nice. We arrived full of anticipation and looking forward to a good time. Unfortunately, our anticipation was quickly dispelled. The contact with operators was very convenient and very cooperative. Only the most necessary was cleared with us. We have ver... Read more
Stay: 10/2016
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
2
Accommodation
2
Activities and facilities
2
Reply from the host
Agriturismo La Serra answers
After the Lord had sent me a series of messages in which the posting date changed every time, he has finally decided to book from 6 to 12 October. I have a German-speaking person pays for the reception, which has remained on Thursday the 6th to 21 pm, but the gentlemen have not brought. They arrived the next day to give course without notice. When they arrived, we had a group of 6 children of the autistic spectrum in therapy. Because this is also part of our activities !! After being welcomed like any other of my daughter, the great English speaking (unfortunately guests did not speak English or pretended that they would not understand), you maps of the area worth seeing places and restaurants were presented, recommended, so everything we usually offer our guests ... all this took place in our office. They believed in the room where we keep the laboratories, is a bar, but we explained to them that this is not so; At this time, the children's parents were present, of which I spoke earlier. After two days (Sunday morning) they want to leave without paying for their reservations because they felt the place was isolated. We tried to mediate, but unfortunately there was nothing to do. The Carabinieri police station Fauglia had to intervene 10:52 and have registered this. Fortunately, we have also in Italy the police, who intervened in time and signed in German already in your mailbox by the customer prior to his arrival and explained divided booking the facility. Of course, the customer has paid upon arrival for the police his book. I am sorry that it is so easy, the reputation of a resort to destroy in a few moments.
(Translated with Google Translate)
JE
John Evans
August 2016
3
Poor
In my original message to the Agriturismo, I asked two questions. Firstly did they have internet access (I need it for work), and secondly was there air-conditioning (Nice to have).The owner informed me that there was no air-conditioning, but there was internet access and so we b... Read more
Stay: 7/2016
Traveller: Families with children
Holiday: Great food/wine
Accommodation
6
Reply from the host
Agriturismo La Serra answers
ITALIAN We are sorry for what happened, but we would like to clarify some points also for our future guests. As for the passage concerning the deposit, it is common to request it and, at the time of booking, this was specified in writing. For wi-fi, it sincerely regrets the inconvenience but did not depend on us. Unfortunately in a neighboring field where it passes the telephone line has been sliced ??a telephone cord and pulled down a pole. As soon as we became aware of the fault we called the Telecom, with its time, it intervened and still has not restored the line. Customers stopped by us only a week so they have had the misfortune to come at this time. On the other hand we are not in a 5 star hotel but in the countryside and these things happen. It does not depend on our will. Imagine our discomfort with no telephone and no internet! The customer however we said that if he had urgent need to connect to the internet could go to the public library and free use of the service. We complained to the local police to neighbors and we put the lawyer for damages in addition to requesting redemption at Telecom for the days that we have created hardship to us and to our customers. So, in terms of good faith, we invite you to have no doubts. ENGLISH We are sorry for what happened, but we would like to clarify some points Also for our future guests. About for the passage Concerning the deposit, it is common to request it and, at the time of booking, this was specified in writing. For wi-fi, it sincerely regrets the inconvenience but it did not depend on us. Unfortunately in a neighboring field where it passes the telephone line Has Been sliced ??a telephone cord and pulled down a pole. As soon as We Became aware of the fault we called the Telephone company, with its time, he stepped in. Customers stopped by us only a week so they have had the misfortune to come at this time. On the other hand we are not in a 5 star hotel but in the countryside And These things happen. It does not depend on our will. Imagine our discomfort with no telephone and no internet! To the customer, However, That if we said he had urgent need to connect to the internet could go to the public library and free use of the service. We complained to the local police to neighbors and we put the lawyer for damages in addition pcs are requesting to redemption at Telecom for the days That we have created hardship to us and to our customers. So, in terms of good faith, we invite you to have no Doubts.
(Translated with Google Translate)
S
Steve SS
May 2016
10
Amazing
I researched many places to stay and fortunately chose Farmhouse La Serra. It is the perfect setting for relaxing and very easy to get to everywhere in Tuscany. Its a 45 drive away from Florence, 1.5 hour from Cinque Terra, 20 mins from Pisa Airport, 30 mins from Casciana Terme a... Read more
Stay: 4/2016
Traveller: Single
Holiday: Relaxing
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
Restaurant
10
Reply from the host
Agriturismo La Serra answers
Tthanks Steve Also we have met a special person
(Translated with Google Translate)
SH
Sandra Horn
August 2015
10
Amazing
We had long gone as a relaxed, quiet and peaceful holiday. The pool was great. The animals fascinating, the plot idyllic. Sea, cities etc was all within easy. Looking forward to next time ....
(Translated with Google Translate) Read more
Stay: 8/2015
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
G
Guido
August 2015
10
Amazing
Our second time we were there and it was again very good. The area was the last year even more beautiful: the olive trees around the pool, the garden, the animals, the forest, ... The reception is ok. Everything is a function of calm and relaxing. Additional features include the ... Read more
Stay: 8/2015
Traveller: Families with children
Holiday: Relaxing
Setting and surroundings
10
Accommodation
8
Activities and facilities
10
J
Justine
August 2015
8
Very good
If you are looking for tranquility, Serra is for you. Nice swimming pool, private outdoor terrace, walking options in the area, animals of all kinds (donkeys, goats, wild and domestic rabbits, dogs and domestic pigs). A real pleasure to spend one week. Functional kitchen, comfort... Read more
Stay: 7/2015
Traveller: Families with children
Holiday: Relaxing
Setting and surroundings
8
Activities and facilities
6
C
Christine
July 2015
10
Amazing
if you are looking for a quiet, relaxing, a starting point for discovering Pisa, Lucca, Florence and the Tuscan hills, go to Serra. 5 adults stayed in Elisa apartment without problem. nice pool. bright sun bathing in the shade of olive trees, small visit of domestic pigs and Artu... Read more
Stay: 7/2015
Traveller: Families with children
Holiday: Relaxing
Setting and surroundings
8
Accommodation
8
Activities and facilities
8
LA
Laur-Ann Camus
October 2014
10
Amazing
Our week at la Serra was every thing we could have wished for. Not only were we spoiled with wonderful weather, but la Serra offered comfortable, spacious,clean accommodations with a view of the beautiful salt water pool which was kept pristine.

Our hosts were grac... Read more
Stay: 8/2014
Traveller: Families with children
Holiday: Relaxing
M
Michael
August 2014
10
Amazing
We (three families, long-time friends, seven children, 7-16 years old) spent two wonderful weeks in the three apartments of La Serra. The hosts are very friendly and always helpful; the apartments large, clean and well equipped; the pool is just great; and the quiet atmosphere is... Read more
Stay: 8/2014
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
JL
Jean-Luc Delcour
August 2014
10
Amazing
The whole family (7) Thank you for welcoming us with such kindness and availability. Our stay in your beautiful area and fully dedicated to nature will remain for us a memorable one. Housing, the pool, the environment is quite exceptional. Thank you to Stephana and his family and... Read more
Stay: 7/2014
Traveller: Families with children
Holiday: Relaxing
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
SS
Silvia Szmej
July 2014
10
Amazing
Thank you for a wonderful two weeks holiday - we and our two girls they have enjoyed from the first to the last minute to the fullest. Breakfast on the terrace with great views, swim in the large (and always perfectly clean) pool, relaxing under olive trees, grilling, together wi... Read more
Stay: 7/2014
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
C
Chiara
July 2013
10
Amazing
Myself, my husband and our 4 year old girl we got the farm La Serra and we were immediately greeted with great kindness and cordiality, which has been entrusted to the apartment very spacious and clean and the afternoon already has been involved with the small His great enthusias... Read more
Stay: 6/2013
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
FG
filippo grattagliano
June 2013
10
Amazing
Me, my wife and my son Edward spent ten days in the farm La Serra in April scorso.Siamo arrived late at night, walking along the street, slightly uphill, evocatively lit by lights basse.Ad welcome Ms Stefania earnestly provvedeva to help us with our luggage and to ensure a good b... Read more
Stay: 4/2013
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
10
Accommodation
8
Activities and facilities
10
Reply from the host
Agriturismo La Serra answers
Thanks Philip, Cinzia and of course the "big" Edward too good. Is natural for us to welcome our guests in this way is easier especially with those who allow themselves to be pampered. It 'been a pleasure for us to meet you because you are a wonderful family. See you soon then! A big kiss to all of you from our large family and not hairy.
(Translated with Google Translate)
C
Costanzo
April 2013
10
Amazing
I did not find much peace and joy in trying to spend a little vacation on a farm. I am therefore, my most 'great and sincere appreciation to Ms Stefania farm' the greenhouse '"with which his kindness and friendliness' has made this all possible, thanks to the... Read more
Stay: 4/2013
Traveller: Couples
Holiday: Relaxing
Setting and surroundings
8
Accommodation
10
Activities and facilities
10
P
Pamela
November 2012
10
Amazing
This year we spent a week in the beautiful Tuscany La Serra in the farm, we were 5 adults and two children and it was a wonderful experience. The place is wonderful and the evening sitting on the porch with the view that peace and we can not relax. The landscape must be added the... Read more
Stay: 8/2012
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
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