ReisideeŽn

Hoe het platform werkt

All information about ranking of our offers and how reviews are published on Agriturismo.it

Informations about ranking of our offers

Our Role

Agriturismo.it operates as a marketplace with the largest selection of Italian agriturismo (farmhouses). Our marketplace matches in a few seconds all the offers and proposes them to you according to the criteria of classification defined below.

The marketplace integrates a vast inventory in one simple search and enables users to book or inquire accommodations from diverse providers on the Agriturismo.it platform. Agriturismo.it receives a commission from the provider for each successful mediation of a booking. Depending on their agreement with Agriturismo.it, providers may also pay a subscription to get their offer listed.

Agriturismo.it does not conclude any booking contract with travelers. Contracts are entered into directly with the provider and/or the owner of the property. Any complaints regarding your booking, cancellation or refund request should therefore be directed to the provider. However, we will do our best to assist you with any such claims, if possible.

For more details, please see our General Terms and Conditions of Use.

 

1. How are the offers we display on our platform selected?

The offers we propose are not exhaustive.
We work with thousands of trusted providers. For their offers to be listed, these providers must offer tourist accommodation for rent, or allow owners to offer accommodation for rent and to conclude rental contracts through them.
Our providers pay us according to the terms of the agreement we enter with them. Providers who do not pay Agriturismo.it are not listed. Offers from our providers may also be removed if a provider does not comply with the terms of our agreement, if the agreement expires or due to other legal reasons.

 

Method for updating offers

The prices and information of the offers displayed on our platform are determined and provided by our providers, either through the Agriturismo.it platform or other technical tools. Our providers are solely responsible for the accuracy of such prices and information, which we cannot guarantee.  
The offers’ information updated through the Agriturismo.it platform are immediately available to the users while a delay may occur when other technical tools are involved.

 

How are offers ranked?

The ranking order of the offers on the search results pages of the Agriturismo.it platform is based on a dynamic algorithm that assigns a score to each offer. The offer score is constantly updated and causes the order in which offers appear in search results to be dynamic and subject to change.

The score may vary according to a combination of different  factors, such as:
1. The commissions received from Agriturismo.it providers: within this scope, the combination of the following parameters predominantly affects the sorting of search:
- The type of subscription purchased: the higher is the price paid by our providers, the higher will be the score for this parameter;
- Extra-visibility: providers can also buy an extra visibility service that allows offers to obtain a boost in the ranking;
- The selected conversion type: within the scope of this aspect we reward those offers that choose both bookings and open inquiries over those who offer only one of these options. Then the offers with instant booking obtain a higher score over those who provide the binding inquiry (booking with host confirmation).
2. The quality of the offer: within each tier defined by services selected by the partner, other quality attributes (such as the booking confirmation rate, the average host’s reaction time, the completeness of the offer description, the number of inquiries provided to the property) influence the final sorting of the offers.

To conclude, Agriturismo’s mission is to provide travelers with the information and tools to help them find an ideal accommodation, among a very large number of available offers.

 

How reviews are published on Agriturismo.it

a) Collection of reviews

Reviews, including accommodations and restaurants ratings, are provided by users who have filled out the "Leave a review" form within Agriturismo.it. User reviews are not imported from any other provider outside the Agriturismo.it platform.

 

b) Content of reviews

All reviews that are displayed on Agriturismo.it include:

- Name of the user: mandatory
- Title (headline of the review): mandatory;
- Text: mandatory (no character limit);
- Overall rating: mandatory (from 0.5 to a maximum of 10). It is the simple average of all the overall ratings for the specific offer available to us rounded to one decimal place ;
- Subcategory ratings: optional (from 0.5 to a maximum of 10). It is a simple average of all the ratings available to us for that category rounded to one decimal place. Some subcategories are available for restaurant only;
- Type of traveler: optional, chosen from a list of predefined options (e.g. couples, families with children, elderly people);
- Vacation type: optional, chosen from a list of predefined options (e.g. romantic, spa baths, honeymoons);
- Period of stay: mandatory;
- Value for money (for restaurant offers only): mandatory, chosen from a list of predefined options.

 

c) Specificity: The “Recommended for” badge

When an agritourism receives at least 10 staff-approved reviews with a rating of at least 9.6, for one or more type of traveler or vacation, it will be able to unblock the related "Recommended for" badge (e.g. Recommended for couples, Recommended for romantic vacation, etc.).

 

d) Conditions for leaving a review

In order to ensure the truthfulness as well as the lawfulness of the reviews, we have the following measures in place:

Our reviews guidelines:
Any user browsing the portal can leave reviews on each property presented on Agriturismo.it as long as they comply with the following guidelines, which are brought to his knowledge beforehand:

“The reviews must be truthful and expressed in a detailed and clear manner. Agriturismo.it reserves the right to delete any reviews which may be deemed offensive, which are promotional in nature or which do not comply with our guidelines.

- Only comment on the agriturismo accommodations listed on Agriturismo.it in which you have stayed
- Do not make reviews on behalf of others or on the basis of hearsay, but only from personal experience
- Do not use this space for any kind of advertising;
- Do not write more than one review for each agriturismo unless referring to different stays a long time apart
- Do not judge other users' reviews
- Do not be offensive, even if your review is critical
- Observe the basic rules of netiquette: for example, do not write entirely in uppercase

We would like to remind you that we reserve the right to delete, without notice, any reviews we consider offensive or which do not comply with these guidelines.”

Our Terms and Conditions:
Additional measures we take are included in section 9 of our Terms and Conditions.

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