a) Collection of reviews
Reviews, including accommodations and restaurants ratings, are provided by users who have filled out the "Leave a review" form within Agriturismo.it. User reviews are not imported from any other provider outside the Agriturismo.it platform.
b) Content of reviews
All reviews that are displayed on Agriturismo.it include:
- Name of the user: mandatory
- Title (headline of the review): mandatory;
- Text: mandatory (no character limit);
- Overall rating: mandatory (from 0.5 to a maximum of 10). It is the simple average of all the overall ratings for the specific offer available to us rounded to one decimal place ;
- Subcategory ratings: optional (from 0.5 to a maximum of 10). It is a simple average of all the ratings available to us for that category rounded to one decimal place. Some subcategories are available for restaurant only;
- Type of traveler: optional, chosen from a list of predefined options (e.g. couples, families with children, elderly people);
- Vacation type: optional, chosen from a list of predefined options (e.g. romantic, spa baths, honeymoons);
- Period of stay: mandatory;
- Value for money (for restaurant offers only): mandatory, chosen from a list of predefined options.
c) Specificity: The “Recommended for” badge
When an agritourism receives at least 10 staff-approved reviews with a rating of at least 9.6, for one or more type of traveler or vacation, it will be able to unblock the related "Recommended for" badge (e.g. Recommended for couples, Recommended for romantic vacation, etc.).
d) Conditions for leaving a review
In order to ensure the truthfulness as well as the lawfulness of the reviews, we have the following measures in place:
Our reviews guidelines:
Any user browsing the portal can leave reviews on each property presented on Agriturismo.it as long as they comply with the following guidelines, which are brought to his knowledge beforehand:
“The reviews must be truthful and expressed in a detailed and clear manner. Agriturismo.it reserves the right to delete any reviews which may be deemed offensive, which are promotional in nature or which do not comply with our guidelines.
- Only comment on the agriturismo accommodations listed on Agriturismo.it in which you have stayed
- Do not make reviews on behalf of others or on the basis of hearsay, but only from personal experience
- Do not use this space for any kind of advertising;
- Do not write more than one review for each agriturismo unless referring to different stays a long time apart
- Do not judge other users' reviews
- Do not be offensive, even if your review is critical
- Observe the basic rules of netiquette: for example, do not write entirely in uppercase
We would like to remind you that we reserve the right to delete, without notice, any reviews we consider offensive or which do not comply with these guidelines.”
Our Terms and Conditions:
Additional measures we take are included in section 9 of our Terms and Conditions.