Pian delle More

Dear Francesca, Thank you for your review and for appreciating the pool, which we chose carefully so that it would frame perfectly with its surroundings. The apartments in the photograph are really our apartments: the only differences are the lights and the photo sets. They are furnished with care in the choice of every detail and we are sorry that yours did not live up to your expectations. We curate the exterior, trying to create balance between the spontaneity of local vegetation, aesthetics, and outdoor furnishings. We will continue to work with dedication and passion so that Blackberry Plain shows its most beautiful and natural side, putting more attention and improvements so that our guests can appreciate it. Thank you for spending your vacation with us!
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Dear Elke, Thank you for your nice review. We are glad that you enjoyed Pian delle More, that you liked the apartment and that the surrounding nature with its animals and paths was the perfect backdrop for your stay. We look forward to seeing you again with open arms
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Dear Renata and Sergio, We read with pleasure your kind words. It is truly wonderful to hear you are satisfied and excited about your stay and we hope to welcome you back. Best regards
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Dear Loreta, Thank you for your review. We are glad that the whole family had a good time and a pleasant stay. For us, it was a pleasure to host you. We look forward to seeing you again!
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Dear Pia thank you very mucn for your review and your comments. We improved the WiFi connection and now is much more powerfull. You are right, in your apartment there are steps inside and outside, it's a peculiar of the apartment. We understand that for you, with little children, it had been not too much relaxing. However we are very happy you enjoyed the big garden, the pool and above all, the mazing terrace facing the pool. We truly hope to welcome you again in Pian delle more, it's been a pleasure to meet you!
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Dear Barbara, thank you for your review. I hope that the accident of his son who has forced an early departure is resolved for the better. I am glad that you enjoyed the care and effort we put in the management of our business, and I'm sorry that you have been heard intruders in heaven. We tried to understand what he meant when he wrote '' the prohibition of swimming or other activities in the pool ... '' In our pool is present, required by law, a regulation that bans, however, is' always explained that, as long as they are not disturbed other guests, we are flexible in its application, remember we talked about it with you. Our presence at Pian delle more '' was limited during the period of your stay at one in the morning, which we used for routine maintenance and the opening of the office in case there are needs, then you have had the property for you and in full freedom for most of the time. We asked several times if everything was all right, and we have always received positive feedback. The only episode where we had to intervene when her husband was with the children began to play by throwing a rock big enough tied to a rope into the pool and then drag it. (Maybe it was a prerequisite to the teaching of swimming?). I remember that he agreed with us that it was a game to avoid. For the rest of the time we were always at your disposal and attentive to your needs, we called the day of the incident promptly relief and we have offered our full availability. I disagree with you, however, with respect to the issue of children. We cater for families with small children for years, a lot of comments that can 'read are families like his, spending time in the outdoors in a place nice and well kept, in my opinion, is not only beautiful but also educational and relaxing it goes without saying that children 4-5 years old can not be left alone without supervision, but I think this applies not only to Pian delle more but for any other structure. I hope you come back soon to visit our beautiful places, Sincerely Lucia
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Dear Doris, Thank you for the review, we are glad you liked the house and the property, we are very fond of it and are happy to share this charming place with our guests. Our area offers exceptional experiences for both families with children and adults. If you have the opportunity to return, we will be happy to welcome you and provide you with the best possible advice. A warm greeting
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Dear guest, the'm really sorry about that you would not find what you expected in Pian blackberries. As you see, we have a lot of good reviews Because we take care of ours guests a lot. In your case we would not Able to do it, but i guess That there was some missunderstanding. I'm going to answer to your comment above: Before the arriving day we send to all customers an e-mail with information about how to get in Pian blackberries and we underline the satellite system in Sassetta That is not working very well, I know the customers have to follow ours informations. This informations are Also on our web site. I Remember That you would not find ours place, but when you finish arrive you tell me that you received the informations, but you did not read it ... The road for us to get hast 300 meters of dirt road That Is not perfect. We know it, we still try to keep it in the best way, but this year with a lot of storms and it would not be easy! Anyway, we are in the middle of the wood, in a peacefull and calm place with owl and wild animals around, and for geting here you need just 300 meters of dirt road That can be taken of all kind of car, i think That Is can be a acceptable option. You wrote That Also the flat is nice but the bathroom is really updated, as you can see from the website, we built up finish to Pian blackberries in 2007 so the bathroom is 7 yaers old, i would not say That it is really up dates! Anyway, we plannned to renew the shawer during winter time. Also you complain about ours hospitality, we are used to welcome customers ours the day of arrival, we show the flat and we give them about half an hour of informations about area, best streets, conventions and things to do around. We also give to the customers to book with all this usefull informations and telephone numbers. The office is open to the morning for any kind of needs. I try to give informations adn tips to your husband but he Told me that he would not be disturbed with this Because he was tired. Also I try the day after but he was really close with me. In general a niced experience in agriturismo is made of relationship between guests and onwer. Than you appear Pian blackberries with a nice hotel. That i guess the real problem is this one; holiday in farmhouse is really different from holiday in hotel; accomodation and service are not the same! Here the above show you some different points: In Pian blackberries you can have a large flats, (minimun 70 m2) composed by living room with kitchen, double bedroom, bathroom and second leaving room. Outside a private porch in front and large terrace on the back side (in your case), In the hotel room you can have a maximun of 20-25 m2. In Pian blackberries you have two nice pools and a large garden shared with others only 6 flats in the hotel you have a pool shared with a lot of customers and somethimes you have not pools. In Pian blackberries there is weekly change of linens and cleans (daily or on demand), at the hotel you have two daily cleans ... This kind of accomodations are really different one to each others, and the customers have to know what they prefere ...; Further blackberries, That'm not sure you could find a nice hotel with swimming pool in our area, in top season at the price That you wrote. Finally, the'm really sorry That you would not be confortable in Pian blackberries, and That we are not be Able to change your bad feeling; but i have to thank you for give me the way of explain better what someone can find in the holidays That we offer, Sincerly Lucia
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Dear Heidrun,
We are sorry that we cannot share with you our availability and friendliness. We want to build a good relationship with our guests and help them discover the beauties of our territory. Our staff takes care of the tidiness and cleanliness of the outdoor areas and gardens, but the large number of trees present produces foliage and we can not always harvest on time, especially when the wind blows. Pian delle More is located on a hill in the middle of a lush centuries-old forest. The last part of the road is unpaved and despite the maintenance, rain can worsen the holes, which we will repair from October. We hope to welcome you again
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Dear Florian and Natasha, thank you very much for your review. We are sorry that Pian delle More did not meet your expectations. The property is in the middle of the woods and there can be a lot of leaves, especially on windy days. We try to be very careful and as clean as possible to keep the driveways and terraces clearly visible. What saddens us the most is that we could not tell you our hospitality, for us it is fundamental, but above all we are very happy to share Pian delle more with our guests and advise them in the best possible way to know and discover our territory so much and unique. We hope to have the opportunity to host you again.
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It Has Been great pleasure to host your family! Thanks a lot for your nice review and we are waiting for you next time ....
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Dear Alexandra, thank you very much for your review. We are glad that you had a pleasant stay and that you appreciate what our region has to offer. Thank you for appreciating the furnishings of the apartment "San Michele" and thank you for your advice, which we gladly accept: We will increase the light inside to make the house even more comfortable and convenient. We hope to see you soon
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Thanks for you review. It was really a great pleasure hosting you and your nice family. Hope to see you again :-)
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Thank you for your prompt comment, I hope to see you soon!
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It 'was unpiacere welcome! We hope to see you soon for the appreciation and grace.
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