via San Giovannello 1B, Fleri 95029 Viagrande (Catania)
19th century residence of historic and cultural interest, safeguarded by regulations governing Cultural Heritage, located at the foot of Mount Etna in the Viagrande territory. Set amid the uncontaminated nature of the Etna Park, it is located just a few minutes from the sea.
Renovation of the ancient landed estate with stable, wine cellar and palm grove has yielded 9 comfortable living spaces with garden, all furnished in the Sicilian style. A breakfast of wholesome ingredients is served on the flower-decked terrace or in the special breakfast room when the weather is cooler.
The surrounding park has 50 different types of plants and centuries-old trees that cannot be seen elsewhere; here you can rediscover the scents and colors of uncontaminated sites.
At the farmhouse you can dive into the swimming-pool while enjoying a unique view, relax with a book in the shade of a century-old tree, venture out on horseback or bicycle or follow the mountain paths. In winter you can reach the Etna ski slopes.
Catania, Taormina with its lovely beaches and Acireale are just a 15 minute drive away. The area also offers suggestive tours of the Lava Museum or the Butterfly House.
Inform the agriturismo of any animals at the time of booking.
Owners will be held responsible for damage to property and persons.
Only guest can access the restaurant
Sono rimasto positivamente colpito da questo agriturismo, è stata una splendida idea soggiornarvi insieme ad un gruppo di amici. Buonissima la colazione con prodotti genuini e ottima la cena, abbiamo mangiato divinamente tutti i piatti che ci hanno servito. Simpatici, cordiali e con un senso dell'accoglienza davvero unica. La location è inoltre strategicamente situata nel mezzo della natura, e proprio questo dà una sensazione di relax al primo impatto.
We booked this place thinking it would be a warm Sicilian family welcoming us to their property and teaching us about Sicily and the tourism in the area, instead we werent welcomed at all and had to fend for ourselves for basically everything. Here is a walk through of our experience.
- Arrived in a horrible rain storm, and didnt have instructions on how to enter the property so I got soaked trying to figure out how to get in the gates. The owners do not speak english so I could barely understand them. Once inside we were greeted by the owner Valentina, who brought us to our room, but did not explain anything to us or give us any information other than a long book with a lot of rules in it. We had no idea where anything was, or what to do.
- Finally, when the rain stopped we ventured out to see where we were, and there was nobody around at all, and no information. We were really confused. We had a dinner planned but we were never told what the food would be or how much it cost....We thought the dinner would be with the family, but it was just me and my fiance sitting in a room alone without any music, ambience, or idea of what was happening. Again, she doesnt speak english and could barely even tell us about the food. The food was mediocre.
- Thankfully the next morning we met DINO, who was basically our savior. He speaks perfect english and was super customer service oriented and amazing. So nice and helpful! He gave us a book about Sicily and gave us his personal recommendations about what to do and where to go. He advised us to go to Syracusa and it was one of our favorite spots! He also suggested a pistachio festival on the other side of Etna, which was so much fun! He was so wonderful and greeted us every morning and always was helping up out.
- the next day - i was bit by the giant white dog Caeser...Valentina had zero empathy and basically said he was a temperamental dog and to not pet him...however the dog came up to me and pursued me...i am a owner of two dogs and two cats and i know how to interact with animals. he bit me out of the blue and it was really scary. if you have a lot of people staying at your house you should probably have friendly animals or keep them away from the guests. They also have at least 4 other dogs on the property. it was quite alarming to come home at night in the dark and open the gate where all the dogs look like they are guarding the property and barking nonstop.
- The room itself was really small and the bed was extremely hard. The towels in the bathroom were the hand towels. Drying off after a shower was really interesting. Thank god they gave us nice robes to wear! (huge positive)
- We needed to wash our clothing one night and Valentina fought with us because she said the clothes wouldnt dry. It was never written that they didnt have a dryer. And on top of that they refused to hang the clothes to dry outside or in the room they "normally" do because it was rented to another guest. She also refused to let us hang dry the clothing in our room. After arguing with us, she allowed us to hang the clothes in the washer room which was a room out back near the dog kennel that was tiny. It took about 3 or 4 hours to wash a tiny load of clothing.
- Another thing that we found extremely strange was that they entered our room without asking us if we wanted service. We had no cleaned up and they were basically in our stuff and they took the book that Dino had given to us...so they had clearly gone through out items.
- The breakfast items were the same everyday, fruit, salami/prosciutto, cheese, cereal, bread, and some cake/pastry. It was basic but good.
- the grounds were beautiful. lots of nice trees and plants all around. beautiful building. although it is deceiving in the picture because it shows a LARGE beautiful room with the old wine press, but that is actually not a room for guests. That is the room the family lives in. When you go to this place, there is no common house to spend time in with any type of services. They have a "living room" which is a small standalone building on the grounds that you cant even eat in. it isnt large enough for more than a handful of people. If other guests were in there, you wouldnt want to go in there.
- on the site it says they have services that you can sign up for, but they were never mentioned once while we were there.
- overall, the grounds are beautiful and DINO was amazing, but everything else was subpar. We would never go back there.
**Important to note that the owners are extremely defensive and basically tell everyone that their reviews are not accurate.....just another example of poor customer service and experience. In a world where reviews are everything, you would think they would try to be better and not just act like they are perfect and that the guests are wrong. I feel bad for them.
(Translated with Google Translate)
The hospitality and availability of the owners is splendid. The ancient restored structure is very charming and comfortable with tasteful furnishings. The restaurant offers local dishes with excellent quality 0 km products. The rooms are beautiful, clean and with great attention to detail.
(Translated with Google Translate)
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