Az. Agr. Spazzavento

Cetona (Siena) Code

How are reviews collected?
7
Good
(1 review)
Setting and surroundings
6
Activities and facilities
6,5
Accommodation
8
VP
Valeria Pietrucci
August 2023
7
Good
Lovely place and definitely suitable for those seeking relaxation.Clean and well-maintained facility
Negative experience due to the allocation of an inadequate sleeping space for an adult to rest.
So I do not recommend the sofa option for sleeping
Pure disappoin... Read more
Stay: 8/2023
Holiday: Artistic-cultural
Setting and surroundings
6
Accommodation
8
Activities and facilities
6,5
Reply from the host
Agriturismo Az. Agr. Spazzavento answers
Dear Valeria, we thank you for your kind words. We are very sorry, however, to read your, your denial, about the sofa bed. We were informed the night before your departure otherwise we would have, without a shadow of a doubt, tried to make your stay more comfortable by bringing an added net into the apartment.
For us it is essential that our clients feel at home, that is also why we try to take care of every relationship, desire and/or need.
We are very sorry for what happened.
We take note of the suggestion, about the sofa bed in the OLIVO apartment, which was born as a 2+1 apartment, with a triple room (double bed and single bed) that, if needed, can also accommodate 4 people by taking advantage of the sofa bed.
Cordial greetings.
Agriturismo Spazzavento.
(Translated with DeepL Translate)
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